All prices quoted are in Australian Dollars. Karri Tree Lane is not registered for GST and no GST is charged on orders.
Payment is required within 3 days of your order being placed.
Payments can be made through direct deposit to our Australian bank account, or securely via PayPal by credit card.
Payment for custom orders is payable in advance of delivery and and cancellation may incur a charge.
Layby is available on purchases over $100, please email us via the contact us page to enquire.
We will refund actual cost of items, minus any Paypal fees and our original postage costs, on unused items within 14 days of purchase.
Return post to us is at your expense, and all packaging must be complete and undamaged. Registration cards must be attached.
We of course validate all manufacturer warranties, contact us if an item you have purchased is faulty in any way.
We post within Australia by the 2nd business day after payment is received. Generally items go out on Tuesdays, Thursdays and once over the weekend - for our Eastern States customers please note that post from WA can take one to two days longer than post between Eastern Capitals. Express post is a very cost effective option for speed and traceability!
International post is completed by the 3rd business day, as this requires a special trip into the post office!
We cannot be held accountable for any lost parcels but will do our best to help track them down. Please always ensure that the address details on your invoice matches your PayPal shipping address.
We are more than happy to send parcels with signature on delivery or via Express Post at your added cost, these options will show during checkout as additions to the flat rate $8.00 postage charge.
Special conditions: please note that any coupon codes will not apply to certain categories, including ObiMama instock Carriers, Facebook Garage Sale invoices, and on occassion items which have already been discounted.
Multiple coupons cannot be used during the same transaction.
Preorders paid in advance may qualify for EITHER free express post or seasonal discount coupons, but not both.